Monday, February 7, 2011

Oxford Journals, please take my money!!

How hard can it be to renew a Journal subscription? Well, looks like Oxford Journal is gifting me with a pain in the rear.  I have tried to give them my money since end of 2010.  The renewal site turns down all my credit cards.  Obviously, I had to call in. I spoke to a lady, gave her my membership number and credit card details and hung up happy.  She also confirmed that their on-line system is not performing very well.   Guess what?  That didn't work either.  More than a month later I receive a notice of renewal by mail.  I tried to call the North Carolina office multiple times with no luck, so I am now filling a form by hand.  I have spent enough time on this! Please, take my money!!

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